We are committed to resolving investor grievances in a fair and timely manner.
In case your complaint is not addressed to your satisfaction, or you do not
receive a response within the stipulated time, you may escalate the matter as follows:
Step 1 – Escalation to Exchange / Depository (as applicable):
You may lodge your complaint with the respective platform through the links below:
Step 2 – Escalation to SEBI (SCORES):
If the complaint is not resolved at the Exchange / Depository level, you may lodge it with
SEBI through the SCORES portal at:
👉
https://scores.sebi.gov.in
Please quote your Service Ticket / Complaint Reference Number while raising your complaint
on the Exchange, Depository, or SEBI portal.
Filing of complaints through SEBI’s online portal ‘SCORES’- Easy Quick
A. Register On SCORES
B. Mandatory Details For filing Complaints on SCORES:
(Name, PAN, Address, Mobile Number, Email ID)
C. Benefits:
- Effective Communication
- Speedy Redressal of Grievance / Dispute
http://scores.sebi.gov.in
Step 3 – Online Dispute Resolution (ODR):
If the complaint remains unresolved after exhausting the above options, you may refer the matter
to the Online Dispute Resolution (ODR) platform in accordance with SEBI guidelines.
👉 SMART ODR — via
https://smartodr.in
For detailed information on the ODR mechanism, you may also visit SEBI’s investor page:
https://investor.sebi.gov.in/smart_orr.html
👉
ODR Circular
Filing of complaints through SEBI’s online portal ‘SMARTODR portal’ - Easy Quick
A. Register On SMARTODR Portal
B. Mandatory Details For filling Complaints on SMARTODR Portal:
(Name, PAN, Address, Mobile Number, Email ID)
C. Benefits:
- Effective Communication
- Speedy Redressal of Grievance / Dispute
https://smartodr.in/login