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CORPORATE OFFICE
CAPSTOCKS TOWERS
THAKARAPARAMBU ROAD
FORT, TRIVANDRUM-695023
PH: +91-471-4093333.40934444
helpdesk: helpdesk@capstocks.com
COMPLIANCE OFFICER
AMJAD HYDARI M (VICE PRESIDENT)
PH:  +91-471-4093333, 9847232322
Email Id:   amjad@capstocks.com
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INVESTOR GRIEVANCES ESCALATION MATRIX

Details of Contact Person Address Contact No. Email Id Working Hours
Customer care Mr.Anil Kumar .M Capstocks Towers, Thakaraparambu road Fort P O, Trivandrum-695023 0471-4093333 Customer.redressal@capstocksindia.com Mon-Sat; 9:00 am to 6.00 pm
Head of Customer Care Mr. Jayakanth N Capstocks Towers, Thakaraparambu road Fort P O, Trivandrum- 695023 0471-4093332 jayakanthn@capstocks.com Mon-Sat; 9:00 am to 6.00 pm
Compliance Officer Mr.Amjad Hydari M Capstocks Towers, Thakaraparambu road Fort PO, Trivandrum- 695023 0471-4093338 amjad@capstocks.com Mon-Sat; 9:00 am to 6.00 pm
Chief Executive Officer (CEO) Mr.Rajendran V Capstocks Towers, Thakaraparambu road Fort PO, Trivandrum- 695023 0471-4093303 rajendranv@capstocks.com Mon-Sat; 9:00 am to 6.00 pm

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with Exchanges-
NSE https://investorhelpline.nseindia.com/NICEPLUS/ or
BSE https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx or
MCX https://www.mcxindia.com/Investor-Services or
CDSL https://www.cdslindia.com/Footer/grievances.aspx or
SEBI https://scores.sebi.gov.in
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.


ATTENTION INVESTORS : Prevent unauthorised transactions in your account Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day ...Issued in the interest of investors.  Prevent Unauthorized Transactions in your demat account Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day......issued in the interest of investors.   KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.    No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Investor Protection and Arbitration Exchange Circulars and Rules - NSE BSE

Filing of complaints on SCORES – Easy & quick   |    Advisory for Investors   |    AP Details - NSE   |    AP Details - BSE   |    AP Details - MCX
KYC Process Flow   |    Investor Grievance Redressal Process Flow   |   Online Grievance Redressal   |    Voluntary Freezing/Blocking of Trading Account

MEMBERS IN : NSE, BSE, MCX – DP : CDSL – Portfolio ManagerHelpdesk: helpdesk@capstocks.com

SEBI registered broker Nos: NSE, BSE & MCX: INZ000165931 | DP: IN-DP-CDSL-203-2003 | PMS: INP000001066 | Research Entity SEBI Reg No: INH200003109, | BSE Enlisted No: 5189 | Member ID : NSE: 11674, BSE : 3086, MCX : 55990

Investor Grievances : Customer.redressal@capstocksindia.com

GST Numbers

CIN No U67120KL2001PTC014680

Disclaimer: Investment in securities market are subject to market risks, read all the related documents carefully before investing.

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