We are committed to resolving investor grievances in a fair and timely manner. In case your complaint is not addressed to your satisfaction, or you do not receive a response within the stipulated time, you may escalate the matter as follows:

Step 1 – Escalation to Exchange / Depository (as applicable):

You may lodge your complaint with the respective platform through the links below:

• NSE: https://investorhelpline.nseindia.com/NICEPLUS/
• BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
• MCX: https://www.mcxindia.com/Investor-Services
• CDSL: https://www.cdslindia.com/Footer/grievances.aspx

Step 2 – Escalation to SEBI (SCORES):

If the complaint is not resolved at the Exchange / Depository level, you may lodge it with SEBI through the SCORES portal at:
👉https://scores.sebi.gov.in
Please quote your Service Ticket / Complaint Reference Number while raising your complaint on the Exchange, Depository, or SEBI portal.

Step 3 – Online Dispute Resolution (ODR):

If the complaint remains unresolved after exhausting the above options, you may refer the matter to the Online Dispute Resolution (ODR) platform in accordance with SEBI guidelines.
👉 SMART ODR— via https://smartodr.in
For detailed information on the ODR mechanism, you may also visit SEBI’s investor page:
https://investor.sebi.gov.in/smart_orr.html